Service
Shipping and paperwork in one click
One window instead of the accounting system, the e-document service, the carrier's portal, the label printer and a message typed to the client by hand.
In my own company a typical shipment went from about 10 minutes down to about 20 seconds of operator time.
Who it is for
Companies that ship regularly, where one order sends a person through the accounting system, the e-document service, the carrier, the printer and email.
In wholesale the route usually includes e-documents. For an online shop or a marketplace it is the order, the waybill, the label and the message to the buyer. The principle is the same: nothing is typed in twice.
What hurts
The order is already in the accounting system, yet the same data is entered again in Vchasno or M.E.Doc, then in the carrier's portal, then a label is printed and the client is notified separately.
Every step is simple. The problem is that it repeats dozens of times and depends on a person not skipping the next action.
On the marketplaces there are fewer steps but more orders — so even a few minutes of manual work on each one quickly turns into hours.
What I do
- The order reaches the accounting system. From the website, a marketplace or email — with no re-typing.
- The documents start from one window. The invoice and the delivery note are still created in your accounting system, as before.
- The e-document service is picked by counterparty. Vchasno or M.E.Doc, whichever the counterparty uses; the signature is applied automatically or with one click.
- The waybill is built from data already known. The address, the contacts and the parcel details are kept from last time, printing is immediate.
- The labels you need are printed. For goods and for boxes, with a barcode, sized for your printer.
- The client gets the tracking number without a manager. By email or message, the moment the parcel starts moving.
- Signed documents collect themselves into an archive. Finding a document from any year takes a second.
You can run the whole flow yourself in the shipping demo, and the labels are these ones, try one.
What you get
The operator works with one process instead of several separate systems. Data does not have to be entered twice, and the waybill, the e-documents, the labels and the message to the client no longer depend on separate manual steps.
In my own company this takes about 20 seconds of operator time instead of about 10 minutes (≈ the owner's estimate from first-hand experience).
What it plugs into: Vchasno, M.E.Doc (qualified e-signature), Nova Poshta, label printers (Code 128), email; accounting systems — 1C / BAS and others
FAQ
Questions we hear most often
- Do we have to replace our accounting system?
- No. The whole point is to automate the process on top of the systems you already use. Changing your accounting system, your CRM or your carrier is only needed if you want that yourself.
- We are on Vchasno, some of our clients are on M.E.Doc. Is that a problem?
- No. The system knows where each counterparty's documents should go: in my company that is a field in the CRM, and one button covers both services. Your carrier, your e-document service and the set of documents in your window will be yours.
- Does someone still have to sign with the e-signature by hand?
- It depends on the service. In M.E.Doc the signature is applied automatically on sending. In Vchasno my company signs inside the service itself: the document is already there, the counterparty is already chosen, one click is left — and that too can be automated. Who signs and how is your rule, not a limit of the system.
- We are retail and marketplaces, our customers do not need e-documents. Is anything left?
- The main part is. Orders from Rozetka and Prom, the two big Ukrainian marketplaces, or from Instagram flow into the accounting system automatically, waybills and labels print from one window, and the customer gets the tracking number without a manager touching it. E-documents are only one of the steps, and I simply leave it switched off. For a shop this removes even more time than for wholesale, because there are more orders.
- How long does it take to build?
- It depends on the scope: a single link such as the waybill or the client email can be shown in a few days; the full window with e-documents, labels and the accounting system is weeks, in stages. After the free audit I name the deadline and a fixed price per stage. The first stage is usually whatever eats the most time.
- What access do you need to our systems?
- Limited access: a separate accounting-system user with rights to the documents in question only; the carrier and e-document API keys stay on your side. After the rollout the access can be taken away — the code and the settings are yours and the system runs without me.